The City of Punta Gorda’s staff and elected officials take communications with residents and visitors seriously and provide attention to the questions they ask.

For example, in May, the City Manager’s Office answered 54 written resident inquires to city staff or City Council. A sampling of the topics addressed included speeding, permits, drainage, sidewalks, and animal issues. This list does not include the many inquiries City Council members answer on their own without additional staff information, or that staff here addresses by phone or in person.

The city also publishes several resources to provide information to residents. The city website is a comprehensive resource that has information regarding every department of the city.

You can access this robust tool at www.cityofpuntagordfl.com. The search box at the top of the website allows for easy information accessibility. The city also publishes a local printed guide to City of Punta Gorda services entitled Welcome to Punta Gorda Life. Residents can find the brochure at local businesses, City Hall, the Punta Gorda Airport, and by request by calling 941-575-3394. Finally, Punta Gorda Developments is a newsletter update of commercial and multifamily developments published quarterly. If you would like to receive these updates, call the City Manager’s Office and provide your email to one of our staff members.

As a consistent source for information about the city each Friday, the City Manager’s Office creates and publishes a Weekly Highlights Report. This report conveys items of significant interest, projects underway by the city departments, and other noteworthy items that occurred throughout the preceding week. To receive the information, sign up for Enotificiations at https://bit.ly/3gZnDHB. In addition, our Action Register lists ongoing tasks or projects, with target dates for completion and comments that provide a progress report. It is published on the city website every Thursday. We also frequently share information and pictures Facebook,Twitter, and Instagram that capture the beauty of Punta Gorda.

If you prefer to communicate via text, the City of Punta Gorda has this capability as well.The service is called Text My Gov, and it uses a mobile phone’s regular text messaging service to quickly find links, documents, or text that answer their questions. No app download is needed.It allows our residents and visitors to report code violations or report issues with city infrastructure 24 hours a day, seven days a week. A picture can also be submitted when reporting a problem or violation, and the service sends the information immediately to city staff to resolve the issue. To use the service simply text “hi” to 941-347-0747. In addition, answers to common questions are available 24/7 through website searches and preprogrammed responses.

Don’t have an immediate answer? The question will go to a designated mailbox to ensure you get a timely response. Text My Gov system has logged 2,000 messages since launching this service in early 2021.

If you haven’t signed up already for emergency notifications, I encourage you to take advantage of this free service, Alert Punta Gorda. The service provides emergency and weather information to those who have registered. Emergency notifications are increasingly crucial as we move into the height of hurricane season. To sign up, visit bit.ly/2U9HYOm.

Readers may reach City Manager Greg Murray at citymgr@cityofpuntagordafl.com or by calling 941-575-3302.

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